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“Within the first week of the course I was able to start applying the learnings in my organisation. ” ……… read more

“Within the first week of the course I was able to start applying the learnings in my organisation. The list of resources provided was exhausting and helped me understand that the work needed to become an expert in CXM is overwhelming Lynn’s knowledge is amazing and her confidence infectious.  Anita is totally dedicated, knowledgeable and so humble. This course is essential for understanding the disciplines required for world class CXM”

Ian Stokol, Customer Experience Design Lead

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