News Congratulations to Zora Hoare, Australia’s most recent accredited CCXP. Congratulations to Zora Hoare, Australia’s most recent accredited CCXP (Certified Customer Experience Professional). Another proud…Anita SiassiosMarch 2, 2020
News Congratulations Rod Netterfield “I was appreciative of the support and encouragement from Anita as I prepared for my…Anita SiassiosFebruary 23, 2020
News Neuroscience and CX – How the science of ‘flow’ & ‘friction’ effect Customer Experience As CX becomes more and more of a prevalent force in decision-making, practitioners have begun…Anita SiassiosJuly 12, 2019
Tips The state of the CX Profession in 2019 – A Recruiters Perspective As I travel abroad and work across industries, one of the most common questions I…Anita SiassiosJuly 4, 2019
News Congratulations Ian Stokol Congratulations Ian Stokol who achieved the Certified Customer Experience Professional (CCXP) with Customer Experience Professional Association (CXPA).…Anita SiassiosJune 23, 2019
Tips Tips to help with your CX award submission In 2018 I was privileged to be a recipient of two CXPA awards, represented Australia…Anita SiassiosJune 5, 2019
“Within the first week of the course I was able to start applying the learnings in my organisation. ” ……… read more
“The CX Excellence Course provided a wealth of information that consolidated and extended both my theoretical and practical knowledge of CX.” ……. read more
“I’ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.” Maya Angelou
Events CX Day Melbourne 2018 A CXPA Event Be part of the first city in the world to welcome global…Anita SiassiosSeptember 15, 2018