Congratulations Ian Stokol who achieved the Certified Customer Experience Professional (CCXP) with Customer Experience Professional Association (CXPA).
It is always lovely to get positive feedback on what we do. We recently received the testimonial below from Ian after he completed our Customer Experience Excellence Course over March and April this year.
“I was lucky enough to do the first Customer Experience Excellence Course (CXPA Authorised Resource & Training (ART(tm))) in Melbourne with Lynn Hunsaker, CCXP and Anita Siassios, CCXP. Prior to this course, I was dabbling around and learning a scrap here and there, however looking back, it was like being on the wrong side of a tapestry; picking up a thread but never seeing the whole picture.
In the Customer Experience Excellence Course, the subject matter and capabilities were far deeper and broader than I had imagined. I highly recommend this course. I couldn’t have passed this exam without Lynn and Anita’s capabilities to transfer and share their CX knowledge and experience. More importantly, they instilled a sense of true pride and value in the work we do as CX professionals and the richness of being part of a community that provides ongoing support and continuous improvement.”
Ian Stokol, CCXP, PMP®, PMI-ACP®, AgilePM®