Anita Siassios is a Customer Experience and Project Management consultant and speaker. Anita’s passion is connecting customer and culture to empower customer-centric growth. With over 30 years’ experience, her expertise stretches across the globe specialising in Technology, Finance, Operations and volunteer work in Health and Aged Care. Anita’s consulting work and professional speaking is designed to create and sustain a customer-centric culture, build team capability and help organisations transform their customer experiences. Anita is the founder of the award-winning Customer Experience Professionals Association(CXPA) Melbourne Network where she strives to uplift the skill of CX professionals. Anita is a Certified Customer Experience Professional (CCXP), certified Forrester CX-Pro, winner of the CXPA 2018 Extra Mile Award, Australian Ambassador and judge for International Customer Experience Awards (2018 and 2019).