CX Transformation Advanced Course


Our CX Transformation Course is led by  Anita Siassios, CCXP, Experience Economy  Certified Expert and great CX thought leader  Lynn Hunsaker, CCXP, CXPA Recognised  Training Provider, providing combined 30+ years of global CX experience across industries.


Each week the course will extensively focus on mastering your skills and knowledge aligned to the CCXP competencies and your individual  Personalised GAP Assessment completed post enrolment. The group discussion and application of topic mastery questions will ensure effective understanding of these competencies. The weekly 1:1 coaching and study groups will further support this understanding maximise the learning experience.

The CXT Advanced Course will be run over 6 consecutive weeks on Saturdays
Week 1 – Saturday 28 May 2022
Week 2 – Saturday 04 June 2022
Week 3 – Saturday 11 June 2022
Week 4 – Saturday 18 June 2022
Week 5 – Saturday 25 June 2022
Week 6 – Saturday 02 July 2022