CX Transformation Advanced Course

$1,795.00

Our CX Transformation Course is led by  Anita Siassios, CCXP, Experience Economy  Certified Expert, Member of Directors CXPA and great CX thought leader  Lynn Hunsaker, CCXP, CXPA Recognised  Training Provider, providing combined 30+ years of global CX experience across industries.

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Each week the course will extensively focus on mastering your skills and knowledge aligned to the CCXP competencies and your individual  Personalised GAP Assessment completed post enrolment. The group discussion and application of topic mastery questions will ensure effective understanding of these competencies. The weekly 1:1 coaching and study groups will further support this understanding maximise the learning experience.

The CXT Advanced Course will be run over 6 consecutive weeks on Saturdays

Week 1 – Saturday 14 June 2025
Week 2 – Saturday 21 June 2025
Week 3 – Saturday 28 June 2025
Week 4 – Saturday 5 July 2025
Week 5 – Saturday 12 July 2025
Week 6 – Saturday 19 July 2025

OR

Week 1 – Saturday 25 October 2025
Week 2 – Saturday 1 November 2025
Week 3 – Saturday 8 November 2025
Week 4 – Saturday 15 November 2025
Week 5 – Saturday 22 November 2025
Week 6 – Saturday 29 November 2025