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Events
September 15, 2020

CX Day Melbourne 6 October 2020

A CXPA Event Be part of the first city in the world to welcome global…
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News
September 14, 2020

Cyber Security and Customer Experience: An Introduction for CX professionals

Published by Anita Siassios CCXP - 14 September 2020 You’re logging into the computer to…
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News
March 2, 2020

Congratulations to Zora Hoare, Australia’s most recent accredited CCXP.

Congratulations to Zora Hoare, Australia’s most recent accredited CCXP (Certified Customer Experience Professional).  Another proud…
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News
February 23, 2020

Congratulations Rod Netterfield

“I was appreciative of the support and encouragement from Anita as I prepared for my…
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News
July 12, 2019

Neuroscience and CX – How the science of ‘flow’ & ‘friction’ effect Customer Experience

As CX becomes more and more of a prevalent force in decision-making, practitioners have begun…
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Tips
July 4, 2019

The state of the CX Profession in 2019 – A Recruiters Perspective

As I travel abroad and work across industries, one of the most common questions I…
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News
June 23, 2019

Congratulations Ian Stokol

Congratulations Ian Stokol who achieved the Certified Customer Experience Professional (CCXP) with Customer Experience Professional Association (CXPA).…
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Tips
June 5, 2019

Tips to help with your CX award submission

In 2018 I was privileged to be a recipient of two CXPA awards, represented Australia…
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