”I was fortunate to have been a participant in the first CXPA Authorised Customer Experience Excellence Course offered in Australia by Anita of ManagingCX and Lynn Hunsaker of ClearAction. The course was cleverly created to support deep learning across all pillars of the Customer performance domains with teaching, materials supplied and resources suggested for further learning all rated 10/10 giving immediate value! Thank you, thank you, thank you Anita and Lynn, you have fast tracked my learning in all things Customer and pulled the covers back on Customer truths with depth and practical meaning.

Vanessa BedelisManager Customer Experience Strategy

”The CX Excellence Course provided a wealth of information that consolidated and extended both my theoretical and practical knowledge of CX. The facilitators are hugely knowledgeable and very generous in sharing their experience and materials. The course provides fantastic online resources which will be a very useful reference point in future. I highly recommend this course for current and aspiring CX leaders and practitioners.

Jenny HunterProduct Director

”Within the first week of the course I was able to start applying the learnings in my organisation. The list of resources provided was exhausting and helped me understand that the work needed to become an expert in CXM is overwhelming Lynn’s knowledge is amazing and her confidence infectious. Anita is totally dedicated, knowledgeable and so humble. This course is essential for understanding the disciplines required for world class CXM

Ian StokolCustomer Experience Design Lead