May 20, 2025
From Gear to Experience: How Sporting Goods Brands Are Winning in the Experience Economy
The latest McKinsey report, “Sporting Goods 2025: The New Balancing Act,” signals a major shift…
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April 28, 2024
ManagingCX MD co-authors: Why embedding privacy must be your brand’s next move
By proactively complying with evolving data privacy regulations, businesses can avoid costly fines and legal…
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July 4, 2023
For our Elders
As we commemorate NAIDOC Week, we are filled with great pride and gratitude for the…
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June 29, 2023
5 Reasons to participate CXPA 2023 Impact Awards Open
ManagingCX are thrilled to announce the launch of the CXPA Impact Awards, an exceptional platform…
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September 2, 2022
Congratulations to Laurence Fox, Australia’s most recent accredited CCXP.
Congratulations to Laurence Fox, ManagingCX's most recent accredited CCXP (Certified Customer Experience Professional). Another proud…
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August 18, 2022
Re-thinking Customer, Employee and Digital Innovation Assumptions
In 1994 Peter Drucker proposed a universal Theory of Business. He argued that Assumptions were…
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April 2, 2022
Congratulations to Michelle Sawa, ManagingCX’s Most Recent Accredited CCXP
Congratulations to Michelle Sawa, ManagingCX's most recent accredited CCXP (Certified Customer Experience Professional). Another proud…
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January 11, 2022
Congratulations to Magda Prada Australia’s Most Recent Accredited CCXP
Congratulations to Magda Prada, Australia’s most recent accredited CCXP (Certified Customer Experience Professional). Another proud…
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June 2, 2021
Congratulations to Lionel Bird, Australia’s most recent accredited CCXP.
Congratulations to Lionel Bird, Australia’s most recent accredited CCXP (Certified Customer Experience Professional). Another proud…
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May 25, 2021
Congratulations to Jenny Hunter, Australia’s most recent accredited CCXP.
Congratulations to Jenny Hunter, Australia’s most recent accredited CCXP (Certified Customer Experience Professional). Another proud…
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