News CXPA – Royal Children’s Hospital Fundraising Event 26 March RCH Fundraiser Event held on 26 March 2020 Last Friday we heard from Alison Errey…Ben HuntsmanMarch 30, 2021
News Cyber Security What Every Leader Needs to Know Now – Part 3 Cyber Security and Customer Experience An Introduction for CX professionals (Part 3) You have received…Ben HuntsmanNovember 27, 2020
News Cyber Security What Every Leader Needs to Know Now – Part 2 Cyber Security and Customer Experience An Introduction for CX professionals (Part 2) You’re checking your…Ben HuntsmanNovember 4, 2020
News Cyber Security What Every Leader Needs to Know Now Part 1 Cyber Security and Customer Experience An Introduction for CX professionals (Part 1) You’re logging into…Ben HuntsmanOctober 27, 2020
News CX Day Australia 2020: Customer Empathy critical for CX Success during COVID Featured and Published by Mark Atterby CX Focus Magazine 6 October 2020 An outstanding array…Ben HuntsmanOctober 17, 2020
News Congratulations to Zora Hoare, Australia’s most recent accredited CCXP. Congratulations to Zora Hoare, Australia’s most recent accredited CCXP (Certified Customer Experience Professional). Another proud…Anita SiassiosMarch 2, 2020
News Congratulations Rod Netterfield “I was appreciative of the support and encouragement from Anita as I prepared for my…Anita SiassiosFebruary 23, 2020
News Neuroscience and CX – How the science of ‘flow’ & ‘friction’ effect Customer Experience As CX becomes more and more of a prevalent force in decision-making, practitioners have begun…Anita SiassiosJuly 12, 2019
News Congratulations Ian Stokol Congratulations Ian Stokol who achieved the Certified Customer Experience Professional (CCXP) with Customer Experience Professional Association (CXPA).…Anita SiassiosJune 23, 2019